Your guide to how HVAC manufacturer warranties work

A new heating or cooling system is a significant expense for any homeowner, which is why it’s important to do your research before purchasing. A system’s warranty is one major detail to consider, as you want the best protection for your investment. Here’s a look at how HVAC manufacturer warranties work, and how to get the best out of your policy.

Have a NATE-certified technician tune-up your air conditioner or heat pump, and keep your HVAC manufacturer warranties intact.

Many HVAC manufacturer warranties stipulate that you must have a NATE-certified or professionally trained technician work with your system to keep the warranty active.

Here at Foulks Heating & Cooling, we’re proud to install both Carrier and Trane systems. These two manufacturers are among the world’s most-trusted sources for new AC, heat pump, furnace, and ductless systems. Both also offer fantastic manufacturer warranties protecting their systems from defects and other problems. For a free in-home estimate on a new Carrier or Trane cooling or heating system, contact us today!

What’s generally covered

Your HVAC system has hundreds of components, and the manufacturer stands behind those parts and the manufacturing process. If a part fails as the result of a defect, the policy calls for the company to replace the malfunctioning component with a new or reconditioned piece at no charge to the owner.

Things that aren’t protected

Since this type of warranty deals with the quality of the machinery produced by the company, it won’t protect you from things that happen after production. Any complications that are the result of mistakes during installation won’t be covered. This is why we stand behind all of our installs with our 100% satisfaction guarantee and our other Ironclad Guarantees!

How to get the most out of your warranty

Once you have your new system installed, it’s important to read the manufacturer’s policies so you know the terms. To maintain eligibility for the protection of HVAC manufacturer warranties, you need to demonstrate a commitment to proper care of your equipment. If you don’t get regular, professional maintenance and tune-up services for your system, you may void your warranty!

Since the warranties require that a professional work with your system, it’s crucial to have your service done by an HVAC expert. Any work performed by someone who isn’t certified by the North American Technician Excellence (NATE) program could be enough for the manufacturer to deny your claim.

Your first step after installation should be to register your product with the manufacturer in a timely manner. It’s easy to forget about this task, but your delay could cost you a significant portion of your warranty’s value. Carrier and Trane both add years to the term of protection for free simply because the product is registered.

Trust us with your HVAC installation and service needs

No matter if you’re looking for a new system or simply need service on your existing equipment, trust the experienced professionals at Foulks Heating & Cooling. To learn more about our services or schedule an appointment for a free estimate, contact us today.