What are the qualities of a trustworthy HVAC company?

When homeowners look for a local HVAC company to fix something, the most important quality is often price. However, you should do more than just price comparisons: you should be on the hunt for a company that exhibits the qualities of a trustworthy HVAC company. Here in Amite City and Southeast Louisiana, that’s the team here at Foulks Southern Air Heating & Cooling.

In this article, we’ll review the three main qualities of an HVAC company you can trust. For fast, reliable service here in Amite City, Hammond, and Southeast Louisiana, give us a call. We’re ready to help!

Read our blog to learn more about the qualities of a trustworthy HVAC company.Good online reviews

You should see what previous customers have said about the company before hiring them. You can look at Angie’s List or Yelp to find reviews written by real customers. You should still exercise proper judgment and determine which reviews you can trust the most.

Additionally, you can ask the company to provide you with references. You can call or email previous customers, and they will tell you whether you should hire this company yourself. Any company can say they are the best, but you can determine which one is actually telling the truth.

Honest, upfront quotes

You should proceed with caution with any HVAC companies that provide you with estimates online or over the phone. The only way someone can give you a reliable quote is for someone to actually come out. A good technician should visit your home for a consultation to give you a solid quote.

You can always expect this with Foulks Southern Air Heating & Cooling. Our business has over 40 years of experience, and we will always visit your house before giving a quote. Our emergency services are available 24/7, so you can get your HVAC system up-and-running in no time.

Proven reliability

The most-important quality when choosing an HVAC company is a proven track record of reliability. You want an established company that has been in business for a long time (more than 40 years), has actual employees (Foulks Southern Air techs are NATE-certified professionals), and backs their work with Ironclad Guarantees—like we do.

You can also look for a 100% satisfaction guarantee. You want to avoid companies that offer incredibly low prices that seem too good to be true. You can call several companies to get a sense of what the average price is.

Call Foulks for all of the above!

Give the team at Foulks Southern Air Heating & Cooling a call for fast, reliable service here in Amite City, Hammond, and Southeast Louisiana. We’re your trusted, local HVAC services team. From our great reviews to our proven reliability, we’re the team you can trust your home and your air conditioner with this summer.

Your guide to how HVAC manufacturer warranties work

A new heating or cooling system is a significant expense for any homeowner, which is why it’s important to do your research before purchasing. A system’s warranty is one major detail to consider, as you want the best protection for your investment. Here’s a look at how HVAC manufacturer warranties work, and how to get the best out of your policy.

Have a NATE-certified technician tune-up your air conditioner or heat pump, and keep your HVAC manufacturer warranties intact.

Many HVAC manufacturer warranties stipulate that you must have a NATE-certified or professionally trained technician work with your system to keep the warranty active.

Here at Foulks Heating & Cooling, we’re proud to install both Carrier and Trane systems. These two manufacturers are among the world’s most-trusted sources for new AC, heat pump, furnace, and ductless systems. Both also offer fantastic manufacturer warranties protecting their systems from defects and other problems. For a free in-home estimate on a new Carrier or Trane cooling or heating system, contact us today!

What’s generally covered

Your HVAC system has hundreds of components, and the manufacturer stands behind those parts and the manufacturing process. If a part fails as the result of a defect, the policy calls for the company to replace the malfunctioning component with a new or reconditioned piece at no charge to the owner.

Things that aren’t protected

Since this type of warranty deals with the quality of the machinery produced by the company, it won’t protect you from things that happen after production. Any complications that are the result of mistakes during installation won’t be covered. This is why we stand behind all of our installs with our 100% satisfaction guarantee and our other Ironclad Guarantees!

How to get the most out of your warranty

Once you have your new system installed, it’s important to read the manufacturer’s policies so you know the terms. To maintain eligibility for the protection of HVAC manufacturer warranties, you need to demonstrate a commitment to proper care of your equipment. If you don’t get regular, professional maintenance and tune-up services for your system, you may void your warranty!

Since the warranties require that a professional work with your system, it’s crucial to have your service done by an HVAC expert. Any work performed by someone who isn’t certified by the North American Technician Excellence (NATE) program could be enough for the manufacturer to deny your claim.

Your first step after installation should be to register your product with the manufacturer in a timely manner. It’s easy to forget about this task, but your delay could cost you a significant portion of your warranty’s value. Carrier and Trane both add years to the term of protection for free simply because the product is registered.

Trust us with your HVAC installation and service needs

No matter if you’re looking for a new system or simply need service on your existing equipment, trust the experienced professionals at Foulks Heating & Cooling. To learn more about our services or schedule an appointment for a free estimate, contact us today.

Here’s how heat pumps work, and why you should upgrade to one

Here in Southeast Louisiana, we’re known for our long, hot summers and our mild, short winters. This kind of climate is a perfect fit for heat pumps. Heat pumps are HVAC systems capable of both cooling your home in the summer and heating your home in the winter. In this article, we’ll review what heat pumps are, and why you should consider upgrading an older furnace or air conditioner to this type of two-in-one system.

For a free in-home estimate on a new heat pump or other type of heating or cooling system, call your friends at Foulks Heating & Cooling!

In this article, we describe how heat pumps work here in Louisiana.How heat pumps work

Traditionally, homes have a furnace to keep them warm during the winter months and an air-conditioning unit for cooling in the summer. A heat pump is an ideal fit for mild winter climates because they can both cool your home in the summer like a normal air conditioner and heat your home in the winter by reversing operation. Here’s how they work:

A system for all seasons

In the summer, heat pumps work like an air conditioner: they use coolant to capture heat energy from inside your home and then move it outside to the condenser, where the heat energy is released into the outdoor air. This process cools your home through the removal of the heat energy. In the winter, that process reverses. The heat pump draws heat energy out of outside air and then brings it inside, where it’s released to heat your home. Even on days where it may not seem like there’s much heat in outdoor air, the heat pump is able to draw this energy into your home.

Energy-efficient design

Since the heat pump is simply moving heat energy from one place to another instead of having to produce it (like a furnace does through combustion of oil or gas), there’s less energy used. This can significantly cut your winter heating bills.

Why you should upgrade to a heat pump

There are advantages of having one of these versus using your furnace and a separate air conditioning unit. For starters, these units are often more energy efficient, as they use electricity instead of fuel. This means you can save on energy costs while using the natural heat found in the air around your house.

You can also streamline your heating and cooling systems into one unit, thus making maintenance and repairs easier to manage. Our professional techs can help explain all the ins-and-outs of heat pump ownership during your free in-home estimate.

Call Foulks for a free in-home estimate!

If you’re ready for a new heat pump or other type of heating system for your home, give our team a call. We offer free in-home estimates on new Carrier and Trane systems—including heat pumps. If you want to know more about how heat pumps work and how much they can save you on your annual utility bills, talk to one of our friendly technicians!

Why you should call a professional for furnace repair in Hammond

When your furnace is operating the way it should be, it keeps your home comfortable and you probably don’t think much more about it. However, when your furnace stops working or encounters problems during the winter, you want a quick fix. In this blog, we’ll make the case that you should always call a professional to help you with your furnace repair needs.

For 24/7 furnace repair services in Amite City, Hammond, and Kentwood, call your friends at Foulks. Our NATE-certified techs are ready to help you with your furnace and heat pump needs.

Maintain your warranty and insurance

Most DIY furnace repairs don’t end up working out. On the rare occasion something actually gets resolved, that doesn’t mean you’re in the clear. Working on your own HVAC system may void the manufacturer’s warranty or compromise future insurance claims.

These may cause problems if you encounter another problem down the road. Here at Foulks Heating & Cooling, our techs are NATE-certified, so you can rest easy knowing our tune-ups and repairs will get your system running again.

Carbon monoxide safety check

When your furnace burns fuel, it produces carbon monoxide, which is an odorless and colorless gas. Carbon monoxide, in sufficient quantity, is dangerous and can lead to illness or death. The heat exchanger contains this gas, preventing it from leaking into your home.

During a repair or tune-up, our technicians are going to check the heat exchanger to make sure it isn’t cracked or damaged. Any damage to the heat exchanger can result in a carbon monoxide leak.

(By the way, if you have the opportunity to install carbon monoxide detectors in your home, we highly recommend that you do so! In the rare event of a carbon monoxide leak, a detector can be a literal lifesaver)

Protection from fire hazards

Both gas and electric furnaces use combustion to generate heat energy, which is then distributed through your home’s air ducts to the living spaces of your home. Any kind of DIY repair to your furnace or heating system carries with it the risk of something going wrong with this combustion process, which in turn could present a fire risk. This is just one of the reasons we recommend only allowing a NATE-certified technician to inspect and repair your furnace.

Significant work

Sometimes, a malfunctioning furnace is a sign of a big issue. It’s not always something that can be fixed quickly. If there is a serious issue, you may need a big repair that takes a lot of time and expertise to accomplish. We have the know-how and experience to get any job done, no matter how big or small.

Call Foulks for furnace repair in Hammond, LA

You can trust Foulks Heating & Cooling for exceptional furnace repair in Hammond, Louisiana. Contact us today to learn more about our services.

Poor heating, rising costs: 4 signs your furnace needs to be replaced

For many, indoor heating is a must-have when outside temperatures begin to dip. Like any appliance, however, furnaces have their limits; when yours goes out, keeping the house warm becomes a much bigger challenge. There are many common signs of new furnace need in the home, some easily observable and others requiring a little more legwork. Here are a few red flags you should watch for.

4 signs your furnace needs to be replaced

#1. Insufficient heating performance

If your thermostat settings aren’t producing the same levels of heat you’re used to—or if you’re experiencing noticeable temperature differences between rooms—a failing furnace could be the culprit. As furnaces age, they get less efficient at moving heated air through your home’s air ducts into various rooms. The result is some rooms that are boiling, others that are freezing, and no one being comfortable.

There are a number of problems with your overall HVAC system that can cause these symptoms. Ask your Foulks technician about the possibility that you have:

  • A fault in your thermostat that is causing it to sense different temperatures than it otherwise should.
  • Issues with your insulation, such as major air leaks, that cause heated or cooled air to be lost in transit to your living spaces.
  • Problems with your insulation or home that could cause draftiness in certain rooms and not others.

If your Foulks technician has eliminated these possibilities from their list, it could be that your furnace needs to be replaced. They’ll advise you on your best options moving forward.

#2. Regular heating repair needs

If your older furnace is breaking down each and every winter, it might be time to consider replacing it. After all, those repair costs can really add up. That’s not including the potential headache and aggravation that comes with regular HVAC problems on the coldest nights of the year. In many cases, it’s just not worth it.

The next time you have Foulks out for heating repair or a heating tune-up, ask them about the state of your system. Our techs can give you an honest assessment of where your system stands for its age, and whether or not you need to start thinking about an upgrade.

#3. Rapid spikes in your home energy bills

A gas or electric bill that seems unusually high could stem from an underperforming major appliance. Since the heaviest-used appliances are your air conditioner and furnace, it makes sense to start there if you’re paying just too much for electricity.

Review your recent utility bills against those from previous years to identify any drastic usage increases; if cost differences can’t be attributed to simple rate hikes, furnace repair or replacement may be the resolution you need.

#4. Aging parts and equipment

Typically, furnaces last somewhere between 15 and 20 years with normal use. If yours has been at work for over a decade, it may be in need of a thorough servicing to restore its full potential. If your unit’s older than 20 years and is experiencing regular difficulties, it might be time to consider new furnace installation.

Invest in your home’s comfort this winter

No one wants to pay more money for something they’re already accustomed to, but when furnaces don’t function properly, you stand to lose in the long run. At Foulks Heating & Cooling, we specialize in service for every type of furnace, whether you’re looking for a or a whole new install. Call us today and let us handle all of your home heating needs this season.

Call Foulks to schedule your fall heat pump service

Your heat pump is integral to your home’s comfort, helping you stay warm during the winter and cool during the summer. While it’s still warm outside right now, you may not be thinking about a heat pump inspection in advance of the cooler months of the year. However, now’s actually the ideal time to schedule your fall heat pump service.

That’s because you really want a professional inspecting your heat pump before the weather changes and you need to switch the system over to heating. To schedule your service, call the professionals at Foulks. We’re proud to serve Amite City, Hammond, and Southeast Louisiana.

Heat pump service benefits

Here are some of the many benefits to having a Foulks technician perform a heat pump tune-up:

  • Avoid potential emergency repairs
  • Energy efficiency improvements in your system
  • Longer lifespan for your heating system

These benefits will all save you money, as well as a lot of headache and aggravation, later in time. Many people are surprised to find out the cost savings that can be associated with energy-efficiency and longevity of your system.

We can service all systems

We can provide service for all makes and models, no matter the brand or age of your system. Maybe you have a well-known brand, such as Whirlpool, American Standard, and Carrier. If you have a lesser-known brand, don’t worry. Our expert technicians can help you with whatever type of system you have.

All of our service technicians are certified by NATE (North American Technician Excellence), and independent body for HVAC standards. We take pride in these certifications and consider them an example of our commitment to excellence.

Why do I need a professional?

Some people may feel that they have the ability to examine their heat system, and perform any subsequent maintenance and heating tune-up needed. This is generally not advised due to the risks that it poses.

Professionals have the training, knowledge, and equipment to service your heat system safely and effectively. Performing maintenance yourself without the proper knowledge and tools could result in you doing further damage and having to pay more in repairs.

Contact us today for heat pump service

We stand proudly behind the work we do, and that’s why all of our work comes standard with a 100% satisfaction guarantee. Contact Foulks Heating & Cooling today and let us ensure that your heating system is running safely and efficiently. We’re available 24/7 for your heating and cooling needs.

Here’s why Foulks is proud to be your certified, local Trane dealer

At Foulks Heating & Cooling, we pride ourselves in offering superior HVAC services. As part of our pledge to provide our customers with the very best heating and cooling systems in Amite City, Hammond, and Southeast Louisiana, we install Trane. We’re proud to be your certified, local Trane dealer.

In this blog post, we’ll run through just some of the reasons that we work with Trane, and why you should consider a new Trane system for your next air conditioner or furnace. For a free in-home estimate on a new system installed by our team, call us today!

A Foulks technician installs a new Trane furnace and heating system.Why Trane?

1. They have a solid reputation

Building a solid reputation requires time and consistency. Trane has patiently developed a reliable reputation over the years by consistently putting out great products. Their grateful customers have rewarded them by spreading the word that the Trane brand name can be trusted.

2. They have high online ratings

If you only like to buy something after looking at online reviews, you’re bound to be impressed by the Trane HVAC brand. It consistently appears in “Top 10” lists and other positive reviews covering the best HVAC brands available for purchase.

3. They cater to both residential and commercial markets

Some air conditioning brands cater to either residential or commercial market segments. Not Trane. Whether you need to heat your home or cool down a massive warehouse, you can find a Trane HVAC system that will get the job done.

4. They are selective about who installs their products

Even the very best HVAC systems won’t work very good if they aren’t installed properly. Fortunately, Trane is rather selective about who they allow to install their products. In fact, they call these people “Trane Comfort Specialists.”

We are proud to be your local Trane dealer, and we have extensive experience professionally installing Trane air conditioners and heating systems.

Call Foulks, your local Trane dealer

Your preferred HVAC professional can help you select the right Trane heating and cooling system for your home or building. If you don’t currently have a favorite HVAC professional, contact us here at Foulks Heating & Cooling.

We’re so confident in our ability to properly install your HVAC system that we offer a 100% satisfaction guarantee on all the work we do. We’ll install your Trane system the right way the first time or we’ll work to make it right.

For a free in-home estimate, contact us today!

Here’s what makes Trane a great HVAC brand

Are you in the market for a new air conditioner, heat pump, or furnace here in Amite City or Southeast Louisiana? Foulks Heating & Cooling is your source for new HVAC installation! We’re proud to install both Carrier and Trane systems.

In this blog, we’ll run through just a few of the reasons we install Trane—and what makes these units a great choice for homeowners.

#1. Energy-Efficiency

Much like Carrier—the other HVAC brand we install—Trane units are at the cutting-edge of energy-efficient design and performance. Their XV20i TruComfort™ Variable Speed air conditioner has a 22 SEER rating. It’s also one of the quietest air conditioners available.

That’s not all: the entire lineup of air conditioners, heat pumps, and furnaces all feature high SEER ratings. That’s on top of their great performance, reliability, and long-term dependability, which we’ll discuss in a minute.

#2. Reliability

The reliability of these units has become so legendary that it’s in their motto: It’s Hard To Stop A Trane.® This legend is based in truth, however. With the right maintenance and care, Trane systems can keep providing your home with comfort, year-after-year.

It’s this kind of reliability that has made Trane one of the most popular HVAC brands on the market today—and generally one of the best-reviewed systems for years after the purchase.

#3. Long-Term Dependability

It’s not just short-term reliability. Trane systems are built to last. In fact, they offer a manufacturer’s warranty with every system, because they’re so sure that their units will keep your family comfortable for years to come.

To keep your system in its best working condition, schedule seasonal tune-ups from the professionals here at Foulks. Our multipoint tune-ups are the best way to keep your Trane running well into its second decade.

Call Foulks for a free in-home estimate on a new Trane

Foulks offers free in-home estimates on new Trane air conditioners, heat pumps, and furnaces. To get started, contact us online, or give us a call at (985) 748-8838.

Here’s why Foulks installs new Carrier HVAC systems

Here in southern Louisiana, you need dependable, great cooling and heating. That’s where we come in: at Foulks, we install advanced Carrier air conditioners, furnaces, and heat pumps. In this blog, we’ll review why you should choose a Carrier HVAC system.

Here’s why you should choose a Carrier HVAC system, installed by Foulks

#1. Dependability

Summers here in Amite City get hot and humid. It’s why you need to have an air conditioner that’s ready to handle that next heatwave without dying. One of the reasons we love installing Carrier systems? They’re reliable, and our customers can trust that, with professional maintenance, they’ll keep running right for years to come.

The same thing goes for Carrier furnaces and heat pumps. They’re engineered and built the right way, with high-quality parts and materials.

#2. Longevity

Not only are Carrier air conditioners, furnaces, and heat pumps less likely to break down during the most extreme days of the year, but they’re also designed to live a longer, more productive life. Again, with seasonal maintenance, a Carrier unit should last longer than less-distinguished brands.

#3. Efficiency

You’ll see the benefits of a new Carrier system in every seasonal energy bill. That’s because Carrier manufactures some of the most energy-efficient systems available. Here’s a highlight: their Infinity® 21 Central Air Conditioner has a 21 SEER rating, making it one of the most versatile and low-energy systems you can put in your home.

Best of all, it remains a powerful machine, so there’s no sacrificing your cooling to save on cooling costs.

#4. Comfort

There’s nothing more important than your comfort when you’re choosing a new air conditioner, furnace, or heat pump. After all, why even have HVAC in the first place if you’re not going to be comfortable?

Carrier units are known for their superior comfort. Many advanced models feature variable-speed drive systems, which means they can work faster or slower instead of moving at one speed. This allows them to get to the desired temperature in your home without under- or over-shooting the goal. Then, the lower speed allows the unit to maintain that temperature without using a ton of energy.

For the best in indoor comfort, choose Carrier.

Call Foulks to learn more about our line of Carrier HVAC systems

If you need a new HVAC system, Foulks is your source for cooling installation and heating installation right here in Amite City, Hammond, and surrounding areas. Contact us today for a free in-home estimate on a new system.

Here are the 4 benefits of installing a heat pump in your home

Is it time to upgrade either your air conditioner or your furnace? You might want to consider having the Foulks team install a heat pump in your home. They’re perfect for our mild winter climate here in Louisiana, and growing in popularity. In this blog, we’ll explore just some of the benefits of installing a heat pump in your home.

To learn more or to get started, contact our team to schedule your free in-home estimate.

4 benefits of installing a heat pump

There are many benefits to having the Foulks team install a heat pump in your home. Here are the four benefit of installing a heat pumpbiggest reasons to have our team put a heat pump in your home.

#1. You only need one system

A heat pump is capable of both heating and cooling your home. Heat pumps work by moving heat energy out of air from one place to another.

In the summer, the system “pumps” that heat energy out of your living spaces, cooling down your indoor temperatures. In the winter, it extracts it from the cold air outside, pumping it inside.

The capability to both cool and heat your home is the heat pump’s greatest advantage over traditional HVAC systems. You only need to buy one system, which can represent major cost savings.

#2. Improved energy efficiency

Heat pumps are more energy efficient than traditional HVAC units. They tend to utilize less energy, resulting in cost savings. You can typically recover the higher upfront cost of the system within a few years of installation.

When the heat pumps are installed by a professional, you can get an energy efficiency of over 45 percent as compared to traditional HVAC system. With a heat pump, you can benefit from hundreds of dollars in savings.

#3. Reduced carbon footprint

Because heat pumps cut down on your energy use for years to come, they help you reduce your carbon footprint and environmental impact.

And because they’re capable of both heating and cooling, a heat pump means you’re not buying two systems—that’s a reduction in the materials used to make HVAC systems and the carbon needed in manufacturing.

When you install a heat pump, you can feel good in knowing that you have played your part in making the earth more environmentally-friendly.

#4. Easier maintenance and upkeep

Heat pumps are much easier to maintain as compared to traditional HVAC system. You only need to have a professional tune up a single unit instead of two independent heating and cooling units.

Call Foulks to get started with a free in-home estimate

You should always contact a professional technician to get advice on the benefits of installing a heat pump. An experienced technician will provide you with qualified advice regarding the best heating and cooling system for your home.

You need to consider a lot of different factors to buy the right size and type of the system. An expert technician makes your job of selecting a heating and cooling system easier for you.

In case you reside in Amite City, Hammond, or other nearby areas in southeastern Louisiana, you can contact Foulks Heating and Cooling. Our experienced, certified technicians can help you in both installing and maintenance of the heating system.